FAQs
Concert visit
Are there still any corona measures in force at the moment?
No. All corona measures have been lifted.
Can I purchase a ticket in the Muziekgebouw?
Yes, you can. Please check our Box Office desk opening times
What about the ventilation in the main hall?
The air in the main hall (as in the rest of the building) is not recycled. Air is drawn in through the inlet on the roof, filtered and 'pushed' into the hall. The extracted air goes directly outside the building.
Are visitors with a disability welcome?
Yes. If you need a wheelchair-accessible seat, please reach out to our box office so they can arrange this.
Where can I leave my coat and bag?
The cloakroom is open and remains attended throughout the concert. You can leave your personal belongings here, free of charge, and retrieve them up to 45 mins after the concert.
Is the restaurant open?
4’33 grand cafe is generally open when there are concerts in the Muziekgebouw. For the opening hours, menu and reservations, see 433grandcafe.nl.
Vouchers
How can I redeem my voucher?
You can use the voucher when purchasing tickets at the Box Office counter, via phone, or with an online order. The vouchers will have been emailed to you from the address e-ticket[at]muziekgebouw.nl. When you're ready to pay for your online order, choose 'voucher' as your payment method and enter the 26-digit code that can be found on your voucher (without spaces). If your voucher only covers part of your payment, you can choose a second payment method for the remaining amount.